By Lauren Isherwood
Do Job Applicants Feel Like They Are Welcome At Your Place of Business?
Or do they feel like they are laying siege to the fortress and trying to find a way in?
Hiring a new employee is no small feat. Depending on the position, it can be weeks or months of advertising and interviews before you make a successful hire. When you have spent all of that time and money finding the right candidate, you definitely want to provide a great onboarding experience to reduce the chance of turnover. The successful onboarding of an employee means that they feel like a part of the team. You want the new employee to have a good understanding of the company culture and feel comfortable enough to share opinions and voice concerns. Here’s some examples of the types of things you can do to make new hires feel at home the minute they are hired:
Start Engagement Before The First Day: Providing a new employee with information before their first day can help them feel more comfortable and prepared. A small onboarding package that describes the company history, values, and structure can make them feel more at home on their first day. Consider making it a fun experience for the new employee by including company branded items and a card signed by everyone on their team. Things like this serve to provide your new hire with a sense of the company’s culture and makes them feel welcomed.
Use the Buddy System: A buddy is someone who the new employee can count on to answer any questions and make them feel more comfortable. A new employee may not be comfortable approaching their manager with questions right away, but a buddy who is a member of their peer group, will be much less intimidating. When selecting a buddy for a new employee, be sure to select someone who is naturally welcoming and social, and who champions the company culture and values.
Be Prepared and Have a Plan: Send out an email to your team to introduce the new hire and encourage them to drop by and welcome them on their first day. If you have an information services team, make sure that they know about the new employee and what systems need to be in place before their first day (eg. computer, phone, intranet access, etc.). After initial introductions and a tour of the office on the first day, make sure your new employee has things to do. Prepare their first week by giving them simple tasks to complete and a reading list, or a set of presentations to fill any downtime they may have between tasks. It’s best not to overwhelm your new hire from their first day, but don’t leave them wondering what they should do next.
Being prepared for your new employee is key to ensuring that their transition process into their new role is as smooth as possible. A great onboarding experience that makes a new employee feel welcome and valued makes them much more likely stay for the long term. It’s important to regularly evaluate your onboarding process to ensure that it’s still effective as the company changes and the team grows. Asking your newest employees about their first days at work and using that feedback to improve your onboarding process is critical to providing new hires with the best experience and gaining their loyalty and long-term commitment.